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Common questions

How do I connect my Stripe account?

Go to your dashboard → Settings → Payments and enter your Stripe secret key. Your store will start accepting payments immediately.

How do I point my custom domain to Torvali?

In your dashboard → Settings → Domain, enter your domain. Then add a CNAME record at your registrar pointing to your Torvali store URL. SSL is handled automatically.

Can I cancel at any time?

Yes. No contracts, no lock-in. You can cancel from your dashboard at any time and your store will remain active until the end of your billing period.

Do you take a cut of my sales?

No. Torvali charges a flat monthly fee only. You pay Stripe's standard processing rate directly — we don't take a percentage of your transactions.

Something is broken or I found a bug — what do I do?

Use the form above with as much detail as you can. We'll get back to you as quickly as we can.